REFUND POLICY
REFUND POLICY
At Tagged Official, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward exchange process. Please review our policy below for details.
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Exchange Process
Initiating an Exchange
If you wish to exchange an item, please email us at taggedofficial.id@gmail.com with your order number and the reason for the exchange.
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Returning the Item
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You will be responsible for returning the item to us via your local post office or an instant courier/motorbike delivery service.
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Note: Return shipping costs are not covered by us for exchanges due to size changes or preference for a different item.
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Damaged Items
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If you receive a damaged item, we will exchange it for the same item.
Terms and Conditions
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Return Window: Items must be returned within 72 hours of delivery. If the purchase was a gift, please contact our customer service to extend the exchange period.
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Condition of Items: All items must be returned in their original packaging, with tags intact, and without any signs of wear, use, or odor.
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Exchange Limit: Only 1 exchange per transaction is allowed.
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Policy Updates: Exchange policies are subject to change based on management decisions, offers, and promotions.
Contact Us
For further assistance or inquiries, please contact our Customer Service team at taggedofficial.id@gmail.com.
We appreciate your understanding and cooperation with our exchange policy. Thank you for shopping with Tagged Official!
