SHIPPING POLICY
SHIPPING POLICY
Thank you for choosing Official Tagged! We are committed to providing you with a seamless shopping experience. Below is our shipping policy to ensure transparency and clarity regarding the delivery of your orders.
1. Shipping Areas
We currently ship worldwide.
2. Processing Time
All orders are processed within 24 hours (excluding weekends and public holidays) after payment confirmation.
During peak seasons or sales events, processing times may take slightly longer. We will notify you if there are any delays.
3. Shipping Methods
We partner with trusted local couriers to ensure your orders are delivered safely and on time. The available shipping methods include:
Regular Shipping: Estimated delivery within 9-14 business days.
The exact delivery time may vary depending on your location and the courier's schedule.
4. Shipping Fees
Shipping fees are calculated based on your location, package weight, and the shipping method selected.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the courier's website or app.
6. Delivery Issues
Failed Delivery Attempts: If the courier is unable to deliver your package due to an incorrect address or unavailability, they will typically attempt delivery again. If the package is returned to us, we will contact you to reship the order (additional fees may apply).
Lost or Damaged Packages: While we take great care to ensure your order is packaged securely, please contact us immediately if your package is lost or damaged during transit. We will work with the courier to resolve the issue as quickly as possible.
7. Address Accuracy
Please ensure that your shipping address is complete and accurate. Official Tagged is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
8. Contact Us
If you have any questions or concerns about your order or shipping, feel free to reach out to our customer service team:
Email: taggedofficial.id@gmail.com
WhatsApp: +62 123 4567 890
Instagram: @officialtagged
Thank you for supporting Official Tagged! We appreciate your trust and look forward to serving you.
Official Tagged Team
Your Style, Your Tag.